discover
Helping you discover your perfect learning strategy
Learning Strategy - National Organisation
Imagine a long standing business that has numerous training events that have evolved over time to no longer reflect a holistic plan. You know the situation: where updates due to constantly changing regulatory requirements lead to duplicated coverage of learning objectives, or critical ideas that have not been sufficiently addressed in any one place.
That was the situation for the business who approached us for this solution.
We were charged with the goal to ‘create a curriculum approach to the learning for the business unit’ starting with a ‘learning package that targets incident management capability uplift.’
Develop a strategy for a holistic plan to deliver training. To do this, it was important to hear directly from the team about our audience, the current pain points/gaps we were trying to solve, and the key messages and behaviours that were needed to bridge the gaps. We also explored what an ideal learning solution might look like in their world. Our strategy was guided by our aim to have every learning experience be engaging, effective and not waste a moment of the learner’s time.
We developed a strategy for learning that met the businesses requirements, created a great learner experience, reduced duplication and radically reduced the amount of time the learner needed to spend in training – giving them time back to focus on their customers.
This strategy was signed off by the business and culminated in the first learning package, which became the model for other topics in the curriculum. The package included a series of learning bites, chosen carefully to best convey the content/skills being transferred.
Animation - a technical process brought to life in a meaningful way that promotes understanding and helps the information stick.
eLearn – interactive scenarios establish context through story, to engage learners and improve transfer to the workplace.
Podcast - adding variety to the learning experience while also tapping into a comfort level of listening to audio. In this situation, we were also able to use the media to tap into the experience of the leader of the business to inspire learners.
Infographic – a powerful way of simplifying and connecting concepts.
Self-reflection - a moment for the learner to engage with information, pause and reflect on what it means to them and benefit from meaningful feedback that reinforces key ideas.
Tools & Resources QRG - one stop shop listing important tools and details that can be revisited as needed.
‘I’ve been so impressed with the professionalism of the whole Message Train team and wanted to let you know. The incident management package that the team developed is fantastic.’
‘I’ve been so impressed with the professionalism of the whole Message Train team and wanted to let you know. The incident management package that the team developed is fantastic.’
